Buffalo SA
Privacy Policy
Buffalo SA (“we”, “our”, or “us”) is committed to protecting your privacy and ensuring that your personal information is collected and processed responsibly. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or contact us regarding our services.
By using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect the following types of personal information when you interact with our website:
- Full name
- Email address
- Telephone number
- Company name (where applicable)
- Project location
- Information relating to your enquiry or project
- Any documents, drawings, or photographs you choose to submit
- Website usage information through cookies and analytics technologies
How We Use Your Information
Your personal information may be used to:
- Respond to your enquiries
- Prepare quotations
- Arrange consultations and site visits
- Communicate regarding current or future projects
- Deliver our construction and engineering services
- Improve our website and customer experience
- Maintain internal records
- Comply with legal and regulatory obligations
We only collect information that is reasonably necessary to provide our services.
POPIA Compliance
Sharing Your Information
We do not sell, rent, or trade your personal information.
Your information may be shared with trusted third parties only when necessary to:
- Prepare engineering designs
- Obtain professional consulting services
- Perform project-related work
- Provide website hosting or IT support
- Comply with legal obligations
- Protect our legal rights
All third parties are expected to protect your information appropriately.
Cookies
Our website may use cookies to improve functionality and understand how visitors use our website.
Cookies help us:
- Improve website performance
- Analyse visitor traffic
- Remember user preferences
You may disable cookies through your browser settings, although some website features may not function correctly.
Website Analytics
We may use website analytics services to better understand visitor behaviour. These services collect anonymous information such as:
- Pages visited
- Time spent on the website
- Device type
- Browser information
- General geographic location
This information does not personally identify visitors.
Data Retention
We retain personal information only for as long as necessary to:
- Provide our services
- Fulfil contractual obligations
- Meet legal, accounting, or regulatory requirements
- Resolve disputes
When information is no longer required, it will be securely deleted or destroyed.
Data Security
We retain personal information only for as long as necessary to:
- Provide our services
- Fulfil contractual obligations
- Meet legal, accounting, or regulatory requirements
- Resolve disputes
When information is no longer required, it will be securely deleted or destroyed.
Your Rights
Subject to applicable South African law, you have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of information where legally permitted
- Object to certain processing activities
- Withdraw consent where processing is based on consent
- Lodge a complaint with the Information Regulator of South Africa
Third-Party Websites
Children's Privacy
Changes to This Privacy Policy
Contact Us
If you have any questions regarding this Privacy Policy or would like to exercise your privacy rights, please contact us using the details below.
Buffalo SA
Email: Info@buffalo-sa.co.za
Phone: +27 65 525 8605
Website: https://buffalo-sa.co.za/
Service Areas: Gauteng, Western Cape, and selected locations throughout South Africa.